Refund and Returns Policy

Effective Date: August 31, 2025 Version: 1.01

At Dumyc.xyz, we are committed to providing high-quality digital products and services. Due to the nature of our offerings, all sales are final. By purchasing from us, you agree to the terms outlined below regarding refunds, returns, and exchanges.

Please review our policy carefully to ensure full understanding of your rights and responsibilities as a customer.

1. Final Sale – No Refunds, No Exchanges

• All digital products (including, but not limited to, software codes, plugins, templates, and any other downloadable materials) sold on Dumyc.xyz are non-refundable. Once a product has been delivered or downloaded, the sale is final. You forfeit any right to request a refund, exchange, or cancellation.
• By completing a purchase, you acknowledge and agree that you are making a non-reversible transaction, and you are responsible for ensuring the product fits your requirements before proceeding.

2. No Right of Withdrawal

• Due to the immediate delivery of digital goods, you expressly waive your right to a statutory cooling-off period or withdrawal right, as is applicable in certain jurisdictions. As such, no returns or refunds will be provided under any circumstances unless otherwise expressly stipulated.

3. Digital Products and Licensing

• Dumyc.xyz grants a non-transferable, non-exclusive license for personal use of the products purchased. If you encounter any technical issue related to the functionality of the product, we may, at our sole discretion, provide you with updates or troubleshooting support.
• We are under no obligation to provide additional support, updates, or fixes beyond what is offered at the time of purchase, and no refund will be issued for failure to meet expectations or incompatibilities with your system.

4. Defective or Incomplete Products

• If a product is defective or does not perform as described, we may offer a replacement or bug fix at our discretion. However, any such action is not a refund, and is offered only when deemed appropriate by Dumyc.xyz.
• In the event of a defective product, you must notify us within 7 days of purchase, providing relevant details and proof of the defect. Failure to notify within this period will forfeit your right to request any form of compensation, repair, or replacement.

5. Support and Updates

• Customer support for troubleshooting or technical issues may be offered at our discretion. We are not obligated to provide continuous updates, bug fixes, or support beyond what is stated in the product description or promotional material.
• Any assistance provided is subject to availability and does not imply a guarantee of performance or functionality.

6. Misuse of Products and Unauthorized Distribution

• Dumyc.xyz takes a zero-tolerance approach to the unauthorized distribution, resale, or leakage of digital products. If we detect that a customer has violated these terms, we reserve the right to suspend or terminate your account, cancel your access, and initiate legal proceedings for the protection of our intellectual property.
• Any unauthorized use, including but not limited to distributing, copying, or reselling our digital products without explicit permission, will result in immediate action on our part, including legal and financial repercussions.

7. Customer’s Responsibility

• It is the customer’s sole responsibility to ensure compatibility with your system or platform before purchase. Dumyc.xyz is not liable for any technical incompatibility between our products and your setup.
• We recommend thoroughly reviewing the product details, system requirements, and available documentation before purchasing.

8. Exceptions and Discretionary Refunds

• While we maintain a strict no-refund policy, in rare and exceptional cases, we may consider a discretionary refund or credit under very specific circumstances, such as unauthorized charges or cases where we, at our sole discretion, find the situation warrants such action.
• Any discretionary refund or adjustment will be offered at the sole discretion of Dumyc.xyz, and will be based on the individual circumstances of the case.

9. Limitation of Liability

• In no event shall Dumyc.xyz be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use any of our products. This includes, without limitation, loss of profits, data, or business opportunities.
• You hereby waive any claims against Dumyc.xyz for damages resulting from your purchase or use of our products, whether or not such claims are based in contract, tort, or any other legal theory.

10. Changes to the Refund Policy

• We reserve the right to modify or amend this Refund and Returns Policy at any time. Any updates to this policy will be posted on this page and will be effective immediately upon posting. Your continued use of our website and products after such changes constitutes your acceptance of the revised terms.

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Contact Us

If you have any questions or concerns regarding this policy, or if you wish to inquire about potential product issues, please contact us at:

📧 [email protected]
🌐 Dumyc.xyz